FREQUENTLY ASKED QUESTIONS
Please read through our FAQ’s to assist you with our products, ordering, our music lessons, our website or general information.
Frequently Asked Questions
Ron Leigh’s Music Factory is located at 625 Hampton St, Brighton VIC 3186.
Visit the store any time to discover our huge range of music instruments and talk to our experts. You can also browse our range via our website and call us on 03 9593 3900 for any assistance.
Our trading hours are:
Monday: 9:30am – 8:30pm
Tuesday: 9:30am – 8:30pm
Wednesday: 9:30am – 8:30pm
Thursday: 9:30am – 8:30pm
Friday: 9:30am – 7:00pm
Saturday: 8:30am – 4:00pm
Our music lessons hours are:
Monday: 12:00pm – 9:00pm
Tuesday: 12:00pm – 9:00pm
Wednesday: 12:00pm – 9:00pm
Thursday: 12:00pm – 9:00pm
Friday: 12:00pm – 9:00pm
Saturday: 9:00am – 4:00pm
With nearly 50 years of service and thousands of quality products, Ron Leigh’s Music Factory has become a leading music store and music lesson provider in Melbourne. With a passion for helping musicians and excellent customer service, the team at Ron Leigh’s pride themselves on servicing and educating musicians in the Bayside area. The team at Ron Leigh’s have decades of experience and knowledge in all areas of musical instruments and can assist you in developing your craft.
Ron Leigh’s Music Factory has a huge range of quality instruments. We stock the leading brands in Guitars, Bass, Drums, Keyboards, Ukuleles, Amplifiers, Accessories, Microphones, Banjos, Violins, Recording Equipment and more! Through our suppliers we are able to source more instruments, so if you have a particular instrument in mind, let our team know!
The team at Ron Leigh’s Music Factory have decades of experience in all areas of music. Our staff can help you choose the perfect instrument for your needs. We can also help you with after sales service, repairs, restringing, tuning and general advice. Talk to our experts today!
Yes, we offer music lessons that cater to all ages and abilities. Ron Leigh’s Music Factory has spent over 40 years working with the best teachers in Melbourne to create a truly excellent music education program. All our teachers are professional, qualified teachers that have decades of experience performing and teaching the piano or keyboard. All music lessons are conducted in store at Ron Leigh’s Music Factory. Lessons are available Monday to Friday from midday until 9pm and on Saturdays from 9am until 4pm.
Ron Leigh’s provides music lessons for a wide range of instruments, including acoustic and electric guitar, bass guitar, ukulele, piano and keyboard, drums, mandolin, banjo and vocals. Our music teachers can help you improve your skills no matter what level you’re at, we work with you closely to eliminate weaknesses, build on strengths and get you to your goals. Book in your first lesson today!
The current investment is $140 for a course of 4 weeks. In fairness to both student and teacher, we ask for the commitment of 4 weeks, as we have found this to be the minimum time required for both teacher and student to “get-to-know” one another and determine if the desired progress is being made. Once the first course of 4 weeks is completed, our music lessons are charged every 4 weeks.
All our private music lessons are 30 mins in duration and conducted weekly.
If you would like to alter your music lesson duration or frequency, please call us on on 03 9593 3900 to organise this.
All our teachers are professional, qualified music teachers that have decades of experience performing and teaching their instrument. Ron Leigh’s Music Factory has spent over 40 years working with the best teachers in Melbourne to create a truly excellent music education program.
Yes, we can service or repair your instrument for you. Call us today on 03 9593 3900 or visit the store to discuss your service or repair.
We sure do! We can restring your guitar, bass, ukulele or banjo in store at any time.
On our online store, we currently accept VISA, MasterCard, PayPal, Afterpay & ZipPay. In store, we currently accept VISA, MasterCard, American Express & Cash.
At Ron Leigh’s Music Factory, we want you be in love with your purchase!
If you are not entirely satisfied with your purchase, we’re here to help.
Alternatively, you can call us on 03 9593 3900 or visit us in store to discuss your return.
We currently ship our orders via Australia Post, Sendle and Couriers Please. We will always choose the best option for your order depending on the items purchase, your location and our shipping partners current delivery times. We currently offer free shipping on all orders over $100.
You can defiantly click and collect your order. To do this, please select click & collect at check out. Our team will call you as soon as your order is ready for pick up. Please allow up to two business days for our team to prepare your order.
If you would like to place an item on hold, please call us on 03 9593 3900 to discuss this option with you. We will only place an item on hold for a certain time frame and if there is sufficient stock available.
If you are after a specific instrument, product or piece of sheet music, we may be able to source this for you. Please call us on 03 9593 3900 to discuss this option with you.
If you would like us to ship an order internationally, please email us at [email protected] or call us on 03 9593 3900.
We take lots of care when shipping your order and we carefully inspect each item before we send it. These things happen and we want to make sure we fix this for you. Please call us on 03 9593 3900 to discuss how we can rectify this for you.
Yes, most of our instruments and electronic equipment will come with a warranty. Our team are also happy to help you care for your instrument after your purchase and can offer you expert advice on maintenance tips. We can also service and repair your instrument too! Please call us on 03 9593 3900 to discuss any warranty claims/issues or to book in a service or repair.
You will receive an email from the shipping provider with all the relevant tracking information. If you have selected our click & collect option, our team will call you once your order is ready to be picked up. If you have not received any tracking information from our shipping providers, please call us on 03 9593 3900 so we can resolve this for you.
Our payment is 100% secure! We take payment security seriously. Our website is protected and encrypted by secure socket layer technology (SSL). Our payment gateways/payment providers are also protected by further security measures.
No, you will not need to create an account to purchase online. You may check out as a guest.
If you can’t remember your password, please follow the prompts to reset your password. If you had an account on our old website, please make a new account. If you can’t log in because of a technical issue, please email us at [email protected] or call us on 03 9593 3900.
Please follow the prompts to reset your password. If this has proven to be unsuccessful, please email us at [email protected] or call us on 03 9593 3900.