Refunds

You are entitled to a refund if the goods you have purchased are:

  1. 1. Faulty
  2. 2. Differ significantly to those shown. Advertised or described.
  3. 3. Not doing what they’re supposed to do

Please choose carefully as we don’t automatically give refunds for a change of mind. You will be responsible for return shipping costs once we’ve approved the refund. To initiate a return, email us at ronleighsmusicfactory@gmail.com within 3 days of taking delivery.

Warranties

If your item is found to be faulty due to a manufacturing defect and is within the manufacturer’s warranty period, we will repair or replace the item.

If your item cannot be repaired or replaced, we will offer a store credit or refund.

Items found to be faulty due to abuse or mishandling will not qualify for warranty or replacement.

To initiate a warranty claim, email us at ronleighsmusicfactory@gmail.com

For any other queries don’t hesitate to contact us!

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